Tidio Lyro AI
by Tidio
Customer service platform with Lyro AI agent resolving 70% of inquiries. Includes live chat and automation.
Overview
Tidio is a customer service platform featuring Lyro, an AI agent that automatically resolves up to 70% of customer inquiries using your support content. Lyro engages in natural, human-like conversations across chat, email, and social media, handling order tracking, FAQs, and product recommendations. Tidio also includes live chat, email marketing, and automation flows for a complete customer service solution. It is particularly popular with e-commerce businesses on Shopify and WooCommerce.