Intercom Fin
by Intercom
AI customer service agent that resolves queries autonomously using your knowledge base. Pay per resolution.
Overview
Intercom Fin is an AI customer service agent powered by the latest large language models that can resolve customer queries autonomously by drawing on your help center, knowledge base, and past conversations. Unlike traditional chatbots, Fin understands nuanced questions, asks clarifying follow-ups, and seamlessly escalates to human agents when needed. Fin is priced on an outcome-based model, charging only for successfully resolved conversations. It supports 45+ languages and integrates with all major support platforms.